Job Description

Beacon Pointe is currently seeking an exceptional individual to join our Firm Operations team as a Senior Operations Associate. The successful candidate will join a highly talented team of professionals that serve the investment management and financial planning needs of high-net-worth individuals, families and institutions. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s clients and associates.

As a Senior Associate for Beacon Pointe, you will be responsible for supporting core business functions and the continuous development and improvement of policies and administration of operational processes. The Senior Associate must have in-depth knowledge and experience in the financial services industry that includes project management and operational critical thinking skills. This role is vital in furthering the firm’s ability to grow and scale operational functions.

Responsibilities

    Custodian Service Relationships

• Takes part in custodian regular meetings and takes on custodian research inquiries as part of the internal custodian relationship management team
• Maintains records of custodial relationships
• Serves as a subject matter expert in Custodian platforms set-up and management
• Partners with custodian teams to update and streamline data management, account code reconciliation and system access/permissions
• Review custodian communications, document in applicable systems and follow-up as needed to resolve or provide awareness internally depending on scope
• Oversee and manages elements of incoming offices transition onto firm custodial platforms

    Project Management 

• Champions project documentation – from meeting notes to action items and follow-up, as well as implementation.
• Manage and lead projects that aid the firm in supporting and scaling operations
• Develop and implement standardized and efficient processes to be leveraged by local operational teams
• Actively participate in the continuous improvement of the Firm Operations processes and procedures

• Coordinates regularly with operational teams to update process documentation details.
• Aids in planning and executing of operations meetings and events
• Participate in team meetings and collaborate with operations leadership team on projects and/or initiatives designed to streamline firm policies and procedures

   Operations Queue and Operations Email inbox requests handling

• Monitors and completes requests in the Salesforce Operations queue from platform and local offices teams. These range from user access requests, account specific coding permissions, integrations and process improvement items.
• Serve as a point of contact for the local operations teams and the custodian teams to communicate and resolve issues that affect processes on a global scale.

 Qualifications

• Undergraduate degree required (Bachelor’s degree in Finance, Business or Economics preferred) 
• This is a specialist position and absolutely requires:
  • 3+ years of relevant experience required with a Registered Investment Advisor (RIA), investment management firm or broker/dealer
  • Multicustodial experience required (Charles Schwab and/or Fidelity institutional platforms at a minimum)
  • Salesforce CRM advanced experience required
• Excellent interpersonal and verbal/written skills
• Strong commitment to detail with excellent organization and prioritization skills
• Self-starter with a proven ability to work in a fast-paced, evolving work environment
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, etc.).

About the Beacon Pointe Family of Companies

Beacon Pointe Advisors is one of the nation’s largest Registered Investment Advisor firms with headquarters in Southern California and affiliate offices nationwide. Beacon Pointe provides advisory services to a range of clients, including institutions (i.e., endowments, foundations), high-net-worth individuals, and families.  Beacon Pointe has been recognized by various industry publications including Forbes, Financial Advisor Magazine, Barron’s, and more. For more information, please visit Awards Disclosures.